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Terms & Conditions



Warranty & Liability

We will not be liable for any damaged goods or injuries resulting from use of any products. We do not provide warranties on any merchandise. Any warranty or promises made by the manufacturers are solely their liability.

In no event shall we be liable for any special, incidental, indirect or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of the information made available on this web site.


Shipping and Handling

We believe all prices are correct at time of publishing.

VAT is charged (where applicable) at 20% on all goods and services including any delivery charges supplied in the UK.

All prices are in Pounds Sterling.

All goods will remain our property until full payment is received.

For shipment outside mainland UK, additional charges apply. Please contact us for a quotation.

Prices are subject to change without notice.

Specifications are subject to change without notice.


Privacy Policy

We are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. For the purpose of GDPR, the data controller is the company specified in the Contact Us section of this site .




At Geoff Ball & Co Ltd, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.


The personal information we collect might include your name, address, email address, phone number, company name, IP address, and information regarding what pages are accessed and when.

We do not collect any Special Categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

This website is not intended for children and we do not knowingly collect data relating to children.

You are entitled to view, amend, or ask for us to delete the personal information that we hold at any time. If you do opt-out, we will delete your personal data from our list accordingly, however if you are currently an active customer your company data will still be held in our sales order processing software for order processing and invoicing purposes.

Please email your request to our office at sales@geoff-ball.co.uk


We want to give you the best possible experience with us.

We will use your personal data in order to provide our service to you. This includes, for example: to register you as a customer, to process and deliver your order, to enable you to partake in any competition, prize draw or survey and to deliver relevant website content.

We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us, purchased goods or services from us, or given your express consent to receive such information and you have not opted out of receiving that marketing. This is necessary for our legitimate interests - to ensure our messages are relevant to you, to develop our products/services and grow our business. You always have the right to opt-out of our marketing emails at any time and we will never send you spam.


We will only retain your data for as long as necessary to fulfil the purposes set out in this policy. Including satisfying any legal, accounting or reporting requirements. In some circumstances, we may anonymise your personal information (so that it can no longer be associated with you) for research, reporting or statistical purposes, in which case we may use this information indefinitely without further notice to you.


Like most websites, we use cookies to collect information.

Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones' or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites.

Cookies are essential for the effective operation of our websites and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device. This includes information about pages viewed, products purchased and your journey around a website. We do not use cookies to collect or record information on your name, address or other contact details. If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our website.


When someone visits www.geoff-ball.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


We will only ever share information of service users with their consent and on a strict “need to know” basis. For example, we may need to share your address with a third party courier service in order to deliver goods to you and fulfil the contract between us.

We will never share your information with third parties for marketing purposes.


As part of the registration process for our website, we ask you to provide limited personal information.

We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses and we only collect relevant data. We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our mailings You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our office at sales@geoff-ball.co.uk


We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.



It’s important! - Protect Your Data


If you are using a computing device in a public location, we recommend that you always log out and close the website browser when you complete an online session.

In addition, we recommend that you take the following security measures to enhance your online safety both in relation to our website and more generally:

- keep your account passwords private. Remember, anybody who knows your password may access your account.

- when creating a password, use at least 8 characters.  A combination of letters (upper and lowercase) and numbers is best.  Do not use dictionary words, your name, email address, or other personal data that can be easily obtained.  We also recommend that you frequently change your password.  You can do this accessing your account, clicking ‘My Account’, clicking ‘Edit My Details’ and selecting ‘Send Email Password Reset Link’.

- avoid using the same password for multiple online accounts.



For more information about our Privacy Policy and what this means for you, please feel free to contact us on 0115 925 8700, or alternatively you can send an email to sales@geoff-ball.co.uk and one of our team will be in touch.


Geoff Ball & Co Ltd is a registered limited company with Companies House.
Company No. 4150662
VAT No. GB116343985